Privacy Policy

Last updated: November 2025

This Privacy Policy describes how MALIKA 2009 EOOD (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from https://teespoken.com (the “Site”).

By using our Site, you agree to the terms of this Privacy Policy.

1. Who We Are

Company name: MALIKA 2009 EOOD
Brand name: Teespoken
Company ID (EIK): 208371529
Registered in: Bulgaria
Email: [email protected]

We operate as an independent online store selling original designs printed on apparel, fulfilled by Printful.
We act as the Data Controller of your personal information in accordance with the General Data Protection Regulation (GDPR).

2. Information We Collect

When you visit or make a purchase on our Site, we may collect the following types of data:

  • Personal identification information: your name, email address, shipping address, billing address, and phone number (if provided).

  • Payment information: processed securely by our payment providers (e.g., Revolut, Stripe, or other credit card processors). We do not store your full payment details.

  • Order details: products purchased, price, and delivery status.

  • Technical data: IP address, browser type, operating system, and usage information through cookies and analytics tools.

3. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders.

  • Communicate with you regarding your purchase, shipment, or support inquiries.

  • Improve the functionality and performance of our website.

  • Comply with legal and tax obligations under Bulgarian and EU law.

4. Sharing Your Information

We only share your data with trusted service providers when necessary to fulfill your order:

  • Printful – our print-on-demand production and shipping partner.

  • Payment processors – to handle secure payments.

  • Analytics and cookies services – such as Google Analytics, for website performance and traffic insights.

All partners are GDPR-compliant and process your data strictly as required to perform their services.

We never sell, rent, or trade your personal information to third parties.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyze traffic.
Cookies help us remember your preferences and improve functionality.

You can manage or disable cookies through your browser settings.
For detailed cookie use, please refer to our Cookie Notice (included in this policy or published separately).

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

For example:

  • Order data is stored for up to 5 years (to comply with tax obligations).

  • Contact and support emails may be retained for up to 1 year.

  • Analytics data is stored in anonymized form for performance tracking.

7. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access – to request copies of your personal data.

  • Right to rectification – to correct inaccurate or incomplete data.

  • Right to erasure (“right to be forgotten”) – to request deletion of your personal data.

  • Right to restriction of processing – to limit how your data is used.

  • Right to data portability – to receive your data in a machine-readable format.

  • Right to object – to object to the processing of your data for specific purposes.

To exercise any of these rights, contact us at [email protected].
We will respond within 30 days as required by law.

8. Security of Your Information

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

All payments are encrypted and processed via secure SSL protocols through reputable third-party providers.
We do not store credit card information on our servers.

9. Third-Party Services

Our store integrates with third-party services such as Printful, payment processors, and analytics tools.
These partners have their own privacy policies that govern how they process your data.
We encourage you to review them directly:

10. International Transfers

Because Printful and some partners operate globally, your data may be transferred outside the European Economic Area (EEA).
Whenever this occurs, we ensure appropriate safeguards are in place to protect your data according to GDPR standards.

11. Changes to This Policy

We may update this Privacy Policy occasionally to reflect operational or legal changes.
Any updates will be posted on this page with a new “Last updated” date.
Continued use of the website after updates constitutes acceptance of the revised Policy.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your GDPR rights, please contact us at:

📧 [email protected]
🌍 https://teespoken.com
📍
Bulgaria

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